Frequently Asked Questions

Shipping Information

What Shipping Methods Are Available?

We use different methods for delivery depends on which address we have to follow. Mostly we use DHL, UPS and EMS

Do You Ship Internationally ?

In UK delivery is free. Shipping cost to Europe only for 5 euro. You can check which countries we provide deliveries. Delivery time from 7 to 25 business days after dispatch.

Others countries that we provide delivery

Austria
Standard (10-25 days), €5.00 per delivery.

Belgium`                                                                                                                   Standard (10-25 days ), €5.00 per delivery.

Denmark
Standard (10-25 days), €5.00 per delivery.

France
Standard (10-25 days), €5.00 per delivery.

Germany
Standard (10-25 days), €5.00 per delivery

Greece
Standard (10-25 days), €5.00 per delivery

Italy                                                                                                                                Standard (10-25 days), €5.00 per delivery

Netherlands                                                                                                                 Standard (10-25days), €5.00 per delivery.

Sweden
Standard (10-25 days), €5.00 per delivery.

Spain                                                                                                                  Standard (10-20 days), €5.00 per delivery.

United States
Standard (10-25 days), €5.00 per delivery

Payment Information

What Payment Methods Are Accepted?

Supported payment methods:
VISA
MasterCard
PayPal
We also take security very seriously indeed, so your details will be safe. Your card number is kept 100% secure and only used for this transaction.

Orders and Returns

How Can I Cancel Or Change My Order

You’ll only have 30 minutes to make any changes. However, after 30 minutes you’ll still be able to request a cancellation. If the order has already entered the dispatch process, you can still cancel for a period of 7 days from receipt of the goods.

How Can I Return a Product?

You can return or replace this item for any reason and get a full refund: no return shipping costs. The item must be returned in new and unused condition.                            If you’re not satisfied with your item, return the eligible product(s) in new and unworn condition in the original packaging for a full refund in accordance with our returns policy within 30 days of receipt of delivery for a full refund in accordance with our returns policy. We don’t refund the original delivery fees, however.                               All product packaging and certificates of authenticity, grading, and appraisal must be returned with the product. Any product(s) returned without original documentation will be rejected. Any product(s) that have been resized, damaged or otherwise altered after delivery will not be accepted for return.                                                                                 If you need to exchange your item for a different size or color, you can do it. Write to us the reason for return and after that we will you provide a return label. With this label you can send to us the original item meanwhile we will you send the exchange item. You’ll need to return the original item within 30 days to avoid being charged for both the original and exchange items.                                                                                            Note: It is possible that some fashion items will be labelled according to US or EU sizing conventions. If you receive clothing that appears to be labelled in a different size than what was ordered, please be sure to try on the item to confirm the incorrect size before returning the item to us. 

Have more questions?